Reach Us

Two ways to reach us. Answered with care, within a day.

Customer care

For order help, fragrance questions, or anything else, we’re reachable in two ways. For returns and refunds, see the policy first.

Email
care@byplatonic.com
WhatsApp
+91 99137 64747
Hours
Monday to Saturday, 10:00–19:00 IST
Response time
Within 24 hours on working days; usually faster on WhatsApp.

Press & wholesale

For press, partnerships, or wholesale, write to care@byplatonic.com with the subject line Press or Wholesale. Replies in two to three working days.

Company information

Platonic and UNIFRAG are registered trade marks in India. Full company details, registered office, and statutory information are listed in our Terms of Service.